Terms/Conditions

To offer a safe and secure shopping experience, Top Level Motorsport Inc. dba Top Level Motorsport has established these online Policies for any user, viewer, or buyer at toplevelusa.com

Note: Many parts are for off-road use only. As with any racing activity, there are risks at performance modifications. All installations are at the customer's own risk. Top Level Motorsport Inc. or toplevelusa.com holds no responsibility either implied or otherwise for mechanical, electrical or other failure when using aftermarket performance products. Some items listed are illegal in many states and only for racing vehicles which may never be used on a public highway.

Conditions of USE

Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions.

All content included on this site, such as text, graphics, logos, button icons, images, audio clips and software, is the property of Top Level Motorsport or its suppliers/manufactures and is protected by U.S. and international copyright laws. All trademarks, service marks, and trade names of and related to Top Level Motorsport are proprietary to Top Level Motorsport. All other trademarks not owned by Top Level Motorsport or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Top Level Motorsport. Product information such as text, logos, and/or images used to promote products and/or the sale of products have been provided to Top Level Motorsport along with permission to use directly from the supplier or manufacturer. Any unauthorized use from other companies of the materials appearing on this site without written permission from the supplier and or manufacture may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. All software used on this site is the property of Top Level Motorsport or its software suppliers and protected by U.S. and international copyright laws and may not be reproduced, modified, distributed, transmitted, or republished.

Your receipt of an electronic order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Top Level Motorsport reserves the right at any time after receipt of your order to accept or decline your order for any reason. Top Level Motorsport reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item and adjust your invoice accordingly. Top Level Motorsport may require additional verifications or information before accepting any order. Once you have placed an online, phone order, or other type of order with Top Level Motorsport, you have entered into a contract to purchase and your credit card will be charged immediately. Orders DO NOT always ship the same day. Please allow 24 hours for your order to ship. If you need priority delivery then please contact us by phone for immediate attention.
Because Top Level Motorsport reserves the right to accept or decline your order for any reason, typographical, product photo, and/or pricing errors that may occur do not entitle a customer to receive something from those errors. Top Level Motorsport cannot be held responsible for honoring purchases caused by such errors and will simply take action to correct the error. These errors are not a misrepresentation of a product, business, manufacture, or sale, but an error which Top Level Motorsport`s responsibility is to correct the error.

User Submissions The personal information you submit to Top Level Motorsport is protected by our privacy policy. To the extent there is an inconsistency between these Terms and the Privacy Policy, the Privacy Policy shall govern. Your voluntary provision to Top Level Motorsport of your cell phone number and or email address represents your consent that Top Level Motorsport may contact you by SMS(SEE TERMS) , MMS or email messages, and your consent to receiving such communications for transactional, operational, or informational purposes. You understand and agree that text messages and email may be sent to you using automated technology. You may unsubscribe from receiving text messages from Top Level Motorsport at any time by replying `STOP` to text messages. If you need assistance, contact customer service at sales@toplevelusa.com. If you unsubscribe from receiving text messages from Top Level Motorsport, you may continue to receive text messages for a short period while Top Level Motorsport processes your request(s). When you provide any phone number to Top Level Motorsport, you warrant that you are the current subscriber or authorized user of the phone number. If you change, forfeit, or deactivate the phone number you provided to Top Level Motorsport, you agree to notify us immediately. Failure to do so constitutes a material breach of these Terms.
By making a Submission, you agree that such Submission is non-confidential, non-proprietary, and may be disseminated or used by Top Level Motorsport. If you make a Submission, you automatically grant-or warrant that the owner of such content has expressly granted-to Top Level Motorsport a royalty-free, perpetual, irrevocable, worldwide nonexclusive license to use, reproduce, create derivative works from, modify, publish, edit, translate, distribute, perform, and display the Submission in any media or medium, or any form, format, or forum now known or hereafter developed. Notwithstanding the foregoing, Top Level Motorsport is not required to use any Submission.
You are solely responsible for your Submission, the consequences of making a Submission, and your reliance on any Submissions. Top Level Motorsport is not responsible for the consequences of any Submission. Top Level Motorsport is not responsible for screening or monitoring Submissions made to the Services by users. If notified by a user of a Submission allegedly in violation of these Terms, Top Level Motorsport may investigate the allegation and determine in good faith and its sole discretion whether to remove such Submission. Top Level Motorsport will have no liability or responsibility to users for performance or nonperformance of such activities.

Ordering Procedure If you order a product, your payment is taken immediately. We will notify you of the status of the order and the product availability. If you choose to cancel the order before a product is shipped, we will cancel and refund you your payment. If the product(s) are a special order, once the Special Order has been confirmed via email, the order cannot be canceled.

An order that has shipped from our location or a supplier cannot be canceled, these are classified as returns. Unfortunately once it has shipped restocking fees will apply if they are applicable. Special order items, custom built items will not be able to be returned. For this reason it is extremely important to check your invoice or order form. The Shipping Rates shown at time of checkout are our dimensional rate only. If your shipment weight is too much then contact us for a special shipping quote. If there is an error in the shipping rate quoted we will contact you and let you know of the changes. International orders(Outside the USA) are not automatically processed as we may require additional information from you.

If a product is ordered and not wanted, the UNUSED item can be returned for up to a 25% restocking fee. This is dependent on the manufacturer or vendor. Shipping is not refundable in either direction. All items wanting to be returned MUST be reported within 30 days of the shipped date. No items will be returnable after 30 days. All products shipped from the Top Level Motorsport warehouse are shipped via Fedex or Freight and require a signature when delivered. Some packages shipped from the manufacturer or vendor may or may not require signatures for package release. Fedex, UPS, and DHL have package pick up locations if you are unable to sign for the package. If the package is returned to Top Level Motorsport or the manufacturer/vendor, you will be responsible for the return shipping costs and pay a restocking fee.

TOP LEVEL MOTORSPORT DOES NOT REFUND SHIPPING CHARGES. If you modify, install, or alter the item in any form, we cannot accept it as a return, will not cover any expenses related to the product or installation, and you may be required to purchase a replacement.

International Shipping All international shipments may be subject to customs fees, import duties and taxes. Any charges associated with the importation of products purchased from Top Level Motorsport or our affiliates are the responsibility of the buyer. Any costs resulting from the refusal to import a product purchased through Top Level Motorsport or our affiliates may result in additional charges.
Please also see our full SHIPPING and RETURNS policies HERE.

Special Order Items Some items may be special ordered specifically for the customer's vehicle. These items generally require a deposit or paid in full. Once this deposit amount is received to Top Level Motorsport and the customer agrees to order the special order item, the deposit becomes non-refundable. Cancellations or returns are not allowed on special order parts.

Payment Terms Top Level Motorsport accepts Credit Cards, Paypal and Bank Transfers with appropriate billing and shipping addresses to be verified. All orders are to be paid in full at the time of purchase unless we contact you otherwise. Prices and shipping cost is subject to change anytime because of exchange rates, shipping costs, manufacturer price changes, etc.

Warranty All products come with a warranty that is applied directly by the manufacturer. Unless you purchase a extended warranty, Top Level Motorsport does not offer any of our own warranties and are not responsible for product failures or failures due to installation. Certain products are intended for race use only as suggested by the manufacture and should be installed and set up by professional service centers ONLY. As stated above we are not responsible for shipping cost other than by our own mistake of incorrect shipping. Any item that is altered or changed from its original state without the consent of the manufacturer or Top Level Motorsport, will not be able to be returned or receive warranty support. The warranty of a product is facilitated by Top Level Motorsport, however we can only enforce the manufactures decisions. By law, a dealership is not allowed to void a warranty based upon having aftermarket parts installed on a car. When you add an aftermarket part to the car, the aftermarket part will void the warranty of ONLY the stock part it is replacing.

Top Level Motorsport ECU Flash Terms We fully support our products, as well as the system, processes, and procedures that have been tested on many platforms for 1000s of customers worldwide. If you do not follow the instructions that are emailed to you when you receive your new file, you risk the possibility of damaging the ECU. We cannot control issues pertaining to customer’s internet connections, computer abilities, other laptop programs, corporate security, etc. If you encounter errors and would like advice on what that error is caused by, you can email sales@toplevelusa.com. Once a flashing device is plugged into y our OBDII port and you read out the cars stock file, the cable is then locked to your VIN and cannot be returned. If you do decide to cancel your flash order and have done this process and not received a tuned file, a fee of $250 or the original hardware cost will be deducted from the refund amount. There is NO WARRANTY on Top Level Motorsport ECU Flashes. All files are good working files that have been rigorously tested and used in cars worldwide. Please understand that mechanical issues, improper performance part combinations, not following the directions, and 'Butt Dyno' reactions are not our responsibility. The ECU flash service must be used within 30 days of purchase. After 30 days the flash purchase cannot be canceled or refunded.

Top Level Motorsport Tuning Box Kit The tuning box kits are designed to work specifically with the vehicle it was ordered for. Performance number gains are quoted based on Engine Power Gains, not wheel horsepower. Testing on the products was done in the Germany by the manufacture using 98 RON octane fuel. Top Level Motorsport has tested several of these in-house on cars here in the USA. We offer support and warranty on the hardware itself. We DO NOT offer a guarantee from independent dyno tests or support personal installations not done by qualified shops.

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